FAQS
We’ve put together a comprehensive FAQ section addressing the most common questions posed by our clients. This compilation offers vital insights into our products. If you’re still seeking an answer, feel free to reach out.
Do you have Free Samples ?
If the value of the goods is not high, we are more than happy to provide free samples.
Who will bear the cost of these free samples?
Generally, the shipping fee for the samples will be paid by the customer.
How long does delivery take?
Under normal circumstances, the express delivery takes about 3-5 days.
Can you do custom orders even with a small minimum order quantity (MOQ)?
Absolutely, we can accommodate custom orders with a small minimum order quantity (MOQ).
Do you offer personalisation advice and design services?
Sure, we work closely with you to make the best solution for what you need. We use the best stuff and ways to do it. If you need more ideas, help, and support, we are ready to help you build the idea from the beginning.
What kind of custom services do you typically offer?
We tailor our services according to the local market trends, integrating our customers’ product structures and needs to provide relevant product recommendations. Additionally, we offer packaging design suggestions based on our customers’ design preferences, enabling them to have a more intuitive understanding of the recommended products.
can the products be sold individually
While we are a B2B company and generally do not sell items individually, if you really like a particular product and we happen to have sample stock available, we can send the product to you as a sample order.
Are you a manufacturer?
Technically, we are not a factory; we are a trading company. However, we do have our own packaging production line, which allows us to customize the packaging for the products we source externally. This enables us to add value to the products we offer.
